Treasure Island has announced policies for Reopening that focus on the health and safety of guests, visitors, and staff as it plans to ReOpen to the public on May 22.
Policies put in place to ensure employees remain safe, include the following:
Social distancing, Displaying employee signage,Security temperature screenings, Hand washing and hand sanitizing Requirements to stay at home if sick, Expanded training about COVID-19 and prevention,Use of personal protective equipment and strict cleaning protocols, Every TI employee will be provided and required to wear a face mask at all times while on property.
GUEST POLICY AND PROCEDURES
Social Distancing
Guests are advised to practice physical social distancing by standing at least six (6) feet away from other groups of people while standing in all public areas, and limiting elevator occupancy to four (4) people. In the event guest issues may arise, TI Security will be contacted to immediately advise guests of the property’s social distancing rules. In addition, plexiglass shields are placed in locations in which frequent face-to-face interactions may take place such as the front desk, cashier stations, etc.
Personal Protective Equipment (PPE)
Single-use masks will be available at the front desk and at other various locations on property for guest use.
Confirmed Room Sanitization
TI housekeeping ensures thorough cleaning of all rooms and suites on a daily basis. To ensure all guests are confident their accommodations have been properly sanitized, a sign will be placed in the room or on the door to confirm all cleaning protocols have been completed.
Hand Washing
All public TI restrooms are equipped with touch-free faucets, soap dispensers, paper towel dispensers, and hand blowers. TI encourages guests to follow the handwashing recommendations from the CDC and SNHD by thoroughly washing hands for a minimum of twenty (20) seconds with soap and warm water.
Hand Sanitizers
Touch-free hand sanitizer dispenser stations are positioned in high-traffic locations including but not limited to restaurants, casino floor, front desk, elevator lobbies, pool entrances, and theatre entrance. In addition, personal hand sanitizers are available to guests in various locations on the property.
Touch-less Environment
TI has made efforts to remove as many touchpoints as possible including, but not limited to, designated entry/exit door with automated opening devices and/or door attendants, replacing frequently used room amenities with one-time use items, offering alternative payment methods, and other efforts to limit contact points.
Property Signage
Communications are posted around the property to remind guests on how to maintain proper hygiene, including instructions on handwashing, how to avoid touching your face, how to cover coughs and sneezes, how to properly wear and dispose of PPE, and social distancing policies. In addition, floor decals will advise guests where to queue in accordance with social distancing standards.
Cleaning Procedures and Protocols
The frequency of the cleaning and sanitizing has increased in high-traffic areas with an emphasis on, but not limited to, slot machines and chairs, gaming tables and chairs, elevator buttons and panels, Front Desk counters, Player’s Club booth, and kiosks, door handles, ATMs, redemption terminals, escalator handrails, the employee dining rooms, kitchens, loading docks, employee entrances, employee restrooms, offices, hallways, employee services windows and training areas. In addition, special cleaning attention has been made to guest rooms and suites, including high touch areas such as TV remote controls, door and furniture handles and knobs, toilet seats and handles, water faucet handles, nightstands, telephones, alarms clocks, light switches, thermostats, and flooring. Any shared supplies or equipment will be sanitized before, during, and after each shift or anytime the supplies or equipment is used by another employee.